Michele was very patient with all of my needs. I had a lot of questions for her and she answered them very professionally. She did everything that I had asked her to do (more pressure on certain areas, etc.) and allowed me to relax without talking my ear off (like some massage therapists do...). The best feature about Michele's Massage is she will come to your home if requested. I was in much pain from playing softball, so I made an appointment the next day and Michele came to my house and worked out all the "knots" in my back, neck and shoulders. She has been my massage therapist for about a year and a half, and I will never go to anyone else.